{"id":19546,"date":"2021-10-21T12:49:51","date_gmt":"2021-10-21T03:49:51","guid":{"rendered":"https:\/\/corp.zozo.com\/en\/?page_id=7014"},"modified":"2022-07-06T15:07:11","modified_gmt":"2022-07-06T06:07:11","slug":"policy","status":"publish","type":"page","link":"http:\/\/prd-zozo-corporate-alb-5272899.ap-northeast-1.elb.amazonaws.com\/en\/sustainability\/policy\/","title":{"rendered":"Basic Policy"},"content":{"rendered":"<div class=\"basic-policy en\">\r\n  <div class=\"basic-policy-header\">\r\n    <div class=\"container\">\r\n      <h2 class=\"section-heading\">Basic Policy<\/h2>\r\n      <p class=\"section-heading-description section-heading-description-en\">ZOZO Group aims to realize a sustainable community and environment together with all the people involved.<\/p>\r\n      <div class=\"section-body\">\r\n        <div class=\"section-cta\">\r\n          <ul class=\"section-btn-list\">\r\n            <li class=\"section-btn-item\">\r\n              <a class=\"btn btn-black btn-black-medium\" href=\"#sustainability-statement\">Sustainability Statement<\/a>\r\n            <\/li>\r\n            <li class=\"section-btn-item\">\r\n              <a class=\"btn btn-black btn-black-medium\" href=\"#key-actions\">Sustainability Key Actions<\/a>\r\n            <\/li>\r\n            <li class=\"section-btn-item\">\r\n              <a class=\"btn btn-black\" href=\"#sustainability-materiality\">Materiality<\/a>\r\n            <\/li>\r\n            <li class=\"section-btn-item\">\r\n              <a class=\"btn btn-black btn-black-medium\" href=\"#sustainability-promotion\">Sustainability Management Structure<\/a>\r\n            <\/li>\r\n            <li class=\"section-btn-item\">\r\n              <a class=\"btn btn-black btn-black-medium\" href=\"#sustainability-policy\">Basic Environmental Policy<\/a>\r\n            <\/li>\r\n            <li class=\"section-btn-item\">\r\n              <a class=\"btn btn-black btn-black-medium\" href=\"#sustainability-human-rights\">Basic Human Rights Policy<\/a>\r\n            <\/li>\r\n            <li class=\"section-btn-item\">\r\n              <a class=\"btn btn-black btn-black-medium\" href=\"#sustainability-stakeholders\">Communication with Stakeholders<\/a>\r\n            <\/li>\r\n            <li class=\"section-btn-item\">\r\n              <a class=\"btn btn-black btn-black-small\" href=\"#sustainability-supply-chain\">Co-creation and Collaboration with Suppliers<\/a>\r\n            <\/li>\r\n            <li class=\"section-btn-item\">\r\n              <a class=\"btn btn-black\" href=\"#sustainability-editorial\">Editorial Policy<\/a>\r\n            <\/li>\r\n          <\/ul>\r\n        <\/div>\r\n      <\/div>\r\n    <\/div>\r\n  <\/div>\r\n\r\n  <section class=\"section section-statement\" id=\"sustainability-statement\">\r\n    <h2 class=\"section-h\">Sustainability Statement<\/h2>\r\n    <div class=\"section-body\">\r\n      <div class=\"section-container container\">\r\n        <p class=\"text-title\">Fashion Connects and Leads us to a Sustainable Future.<\/p>\r\n        <p class=\"text-body\">We at ZOZO envision a new era of fashion that will improve <br>\r\n        our environment and society.<\/p>\r\n        <p class=\"text-body\">Harnessing the power of imagination, creativity and innovative technologies, <br>\r\n        we will prioritize impact above individual gain.<\/p>\r\n        <p class=\"text-body\">We are committed to solving the challenges our planet faces <br>\r\n        by connecting people, technology and fashion in new ways.<\/p>\r\n        <p class=\"text-body text-body-last\">We believe in creating a world where fashion enriches our lives, <br>\r\n        now and forever.<\/p>\r\n        <!-- <p class=\"text-body\">\u3044\u3064\u307e\u3067\u3082<br class=\"sp-only\">\u5927\u597d\u304d\u306a\u30d5\u30a1\u30c3\u30b7\u30e7\u30f3\u3092<br class=\"sp-only\">\u697d\u3057\u307f\u7d9a\u3051\u308b\u305f\u3081\u306b\u3002<\/p> -->\r\n        <p class=\"text-note\">\u203bSustainability Statement is approved by the Board of Directors in April 19, 2021<\/p>\r\n      <\/div>\r\n    <\/div>\r\n  <\/section>\r\n\r\n  <section class=\"section section-actions\" id=\"key-actions\">\r\n    <h2 class=\"section-h\">Sustainability Key Actions<\/h2>\r\n    <div class=\"section-body\">\r\n      <div class=\"section-container container\">\r\n        <ul class=\"section-list\">\r\n          <li class=\"section-list-item\">\r\n            <div class=\"section-list-contents\">\r\n              <p class=\"text-number-list\">1<\/p>\r\n              <p class=\"text-title\">Highlight sustainable fashion choices to improve users\u02bc experience<\/p>\r\n              <p class=\"text-body\">By sharing information, such as the sustainability criteria and production background of a particular garment, ZOZO will provide its customers with better opportunities to purchase sustainable products and services that are human rights and environmentally friendly.<\/p>\r\n            <\/div>\r\n          <\/li>\r\n\r\n          <li class=\"section-list-item\">\r\n            <div class=\"section-list-contents\">\r\n              <p class=\"text-number-list\">2<\/p>\r\n              <p class=\"text-title\">Create a made-to-order platform for zero waste<\/p>\r\n              <p class=\"text-body\">ZOZO will build a made-to-order production platform that dramatically reduces waste by avoiding mass production and mass disposal. This manufacturing system will utilize proprietary measurement technologies and various data inputs.<\/p>\r\n              <!-- <p class=\"text-description\"><span class=\"text-description-bold\">Short Term \/ <\/span>ZOZO will provide its made-to-order platform to select brands in addition to utilizing it for its in-house apparel production and sales.<\/p>\r\n              <p class=\"text-description\"><span class=\"text-description-bold\">Mid-Long Term \/ <\/span>ZOZO will provide its made-to-order platform to all brands on ZOZOTOWN and to select users who wish to use this service.<\/p> -->\r\n            <\/div>\r\n            <!-- <div class=\"section-list-img\">\r\n              <img class=\"list-img\" src=\"\/wp\/ja\/wp-content\/uploads\/2021\/10\/sustainability_02_en.png\">\r\n            <\/div> -->\r\n          <\/li>\r\n\r\n          <li class=\"section-list-item\">\r\n            <div class=\"section-list-contents\">\r\n              <p class=\"text-number-list\">3<\/p>\r\n              <p class=\"text-title\">Promote diversity, equity & inclusion among everyone involved in fashion<\/p>\r\n              <p class=\"text-body\">ZOZO will actively disseminate information and take initiatives that contribute to creating a society where everyone involved in fashion can fulfill their potential. This includes ZOZO\u02bcs own employees, those leading the fashion industry as well as its next-generation, minorities, apparel manufacturers, people affected by pollution, and, of course, its customers.<\/p>\r\n            <\/div>\r\n          <\/li>\r\n\r\n          <li class=\"section-list-item\">\r\n            <div class=\"section-list-contents\">\r\n              <p class=\"text-number-list\">4<\/p>\r\n              <p class=\"text-title\">Contribute to sustainable community development<\/p>\r\n              <p class=\"text-body\">By combining fashion and technology, ZOZO will work with its stakeholders to solve environmental and social issues in each region and community, and it will contribute to the revitalization and sustainability of various regions.<\/p>\r\n            <\/div>\r\n          <\/li>\r\n        <\/ul>\r\n\r\n        <p class=\"text-note text-left\">\u203bWe are committed to achieving the goals outlined in our Sustainability Statement and Key Actions by 2030.<\/p>\r\n      <\/div>\r\n    <\/div>\r\n  <\/section>\r\n\r\n  <section class=\"section section-materiality\" id=\"sustainability-materiality\">\r\n    <h2 class=\"section-h\">Materiality<\/h2>\r\n    <div class=\"section-body\">\r\n      <div class=\"section-container container\">\r\n        <h3 class=\"section-h section-title\">Identification of Materiality<\/h3>\r\n        <p class=\"text-body\">\r\n          We routinely gather expectations, requests and opinions from our important stakeholders. Expectations from our service users and clients, among other things, are gathered through questionnaires and interviews, and expectations from existing shareholders and other investors are also gathered through shareholder meetings, engagement meetings, and evaluation data to us. We also strive to understand the expectations of industry groups and NGOs through meetings and interviews. With reference to the expectations and demands of each of these stakeholders and the demands of society, such as the major ESG evaluation items, we discussed and examined them from the viewpoint of the characteristics of our group and the contribution to the growth of our group, and identified materiality items that are of high importance to both stakeholders and us.\r\n        <\/p>\r\n        <p class=\"text-note text-left\">\r\n          \u203bMateriality is discussed by SDGs Promotion Committee and approved by the Board of Directors in March 14, 2022.\r\n        <\/p>\r\n        <h3 class=\"section-h section-title section-title-map\">Materiality Map<\/h3>\r\n        <div class=\"section-legend\">\r\n          <span class=\"section-legend-text\">Sustainability Key Actions<\/span>\r\n          <ul class=\"section-legend-list\">\r\n            <li class=\"section-legend-item\">\r\n              <div class=\"section-legend-wrap\">\r\n                <span class=\"section-legend-figure\">1<span>:<\/span><\/span>\r\n                <span class=\"section-legend-bg section-legend-bg-red\"><\/span>\r\n              <\/div>\r\n            <\/li>\r\n            <li class=\"section-legend-item\">\r\n              <div class=\"section-legend-wrap\">\r\n                <span class=\"section-legend-figure\">2<span>:<\/span><\/span>\r\n                <span class=\"section-legend-bg section-legend-bg-yellow\"><\/span>\r\n              <\/div>\r\n            <\/li>\r\n            <li class=\"section-legend-item\">\r\n              <div class=\"section-legend-wrap\">\r\n                <span class=\"section-legend-figure\">3<span>:<\/span><\/span>\r\n                <span class=\"section-legend-bg section-legend-bg-blue\"><\/span>\r\n              <\/div>\r\n            <\/li>\r\n            <li class=\"section-legend-item\">\r\n              <div class=\"section-legend-wrap\">\r\n                <span class=\"section-legend-figure\">4<span>:<\/span><\/span>\r\n                <span class=\"section-legend-bg section-legend-bg-black\"><\/span>\r\n              <\/div>\r\n            <\/li>\r\n            <li class=\"section-legend-item\">\r\n              <div class=\"section-legend-wrap\">\r\n                <span class=\"section-legend-figure\">Others<span>:<\/span><\/span>\r\n                <span class=\"section-legend-bg section-legend-bg-gray\"><\/span>\r\n              <\/div>\r\n            <\/li>\r\n          <\/ul>\r\n        <\/div>\r\n        <!--<img class=\"section-legend-map\" src=\"\/wp-content\/themes\/zozo-shifter\/assets\/global\/sustainability\/img\/map_en.jpg\" alt=\"\">-->\r\n        <img src=\"\/wp-content\/uploads\/2022\/04\/map_en_01.jpg\" alt=\"\" class=\"section-legend-map alignnone size-full wp-image-19913\" \/>\r\n\r\n        <h3 class=\"section-h section-title\">Relationship between Materiality and Sustainability Key Actions<\/h3>\r\n        <p class=\"text-body\">\r\n          We have identified the 10 most important materiality items in our sustainability key actions. Going forward, we will establish KPIs and action plans and promote initiatives to achieve both sustainable growth as a company and the fulfillment of social responsibilities and the resolution of social issues.\r\n        <\/p>\r\n        <div class=\"materiality-initiatives\">\r\n        <p class=\"text-bold text-left pc-only materiality-initiatives-heading materiality-initiatives-heading-one\">\r\n          Sustainability Key Actions\u2460 <br>\r\n          Highlight sustainable fashion choices to improve users\u02bc experience\r\n        <\/p>\r\n        <p class=\"text-bold sp-only materiality-initiatives-heading materiality-initiatives-heading-one\">\r\n          Sustainability Key Actions\u2460 <br>\r\n          Highlight sustainable fashion choices to improve users\u02bc experience\r\n        <\/p>\r\n        <p class=\"text-body\">\r\n          By sharing information, such as the sustainability criteria and production background of a particular garment, ZOZO will provide its customers with better opportunities to purchase sustainable products and services that are human rights and environmentally friendly.\r\n        <\/p>\r\n\r\n        <div class=\"materiality-table\">\r\n          <table class=\"table\">\r\n            <tr class=\"table-row\">\r\n              <td class=\"table-data-head\">Materiality<\/td>\r\n            <\/tr>\r\n            <tr class=\"table-row\">\r\n              <td class=\"table-data-text\">\r\n                Supplier Engagement \/ Consumer Engagement \/ Product Shipping \/ Packaging Waste & Recycling\r\n              <\/td>\r\n            <\/tr>\r\n            <tr class=\"table-row\">\r\n              <td class=\"table-data-head\">Goals<\/td>\r\n            <\/tr>\r\n            <tr class=\"table-row\">\r\n              <td class=\"table-data-text\">\r\n                <span class=\"text-description-bold\">Short Term<\/span> \/ Labeling of products based on the sustainability criteria of each brand.<br>\r\n                <span class=\"text-description-bold\">Mid-Long Term<\/span> \/ Create a common sustainability standard together with brands, and to provide product information including the production background. We will also reduce the social and environmental impact of packaging materials and product transportation.\r\n              <\/td>\r\n            <\/tr>\r\n            <tr class=\"table-row\">\r\n              <td class=\"table-data-head\">Contribution to the SDGs<\/td>\r\n            <\/tr>\r\n            <tr class=\"table-row\">\r\n              <td class=\"table-data-text\">\r\n                <ul class=\"table-data-list\">\r\n                  <li class=\"table-data-item\">\r\n                    <img src=\"\/wp-content\/themes\/zozo-shifter\/assets\/global\/sustainability\/img\/sdg-03.jpg\" alt=\"\">\r\n                  <\/li>\r\n                  <li class=\"table-data-item\">\r\n                    <img src=\"\/wp-content\/themes\/zozo-shifter\/assets\/global\/sustainability\/img\/sdg-06.jpg\" alt=\"\">\r\n                  <\/li>\r\n                  <li class=\"table-data-item\">\r\n                    <img src=\"\/wp-content\/themes\/zozo-shifter\/assets\/global\/sustainability\/img\/sdg-07.jpg\" alt=\"\">\r\n                  <\/li>\r\n                  <li class=\"table-data-item\">\r\n                    <img src=\"\/wp-content\/themes\/zozo-shifter\/assets\/global\/sustainability\/img\/sdg-08.jpg\" alt=\"\">\r\n                  <\/li>\r\n                  <li class=\"table-data-item\">\r\n                    <img src=\"\/wp-content\/themes\/zozo-shifter\/assets\/global\/sustainability\/img\/sdg-12.jpg\" alt=\"\">\r\n                  <\/li>\r\n                  <li class=\"table-data-item\">\r\n                    <img src=\"\/wp-content\/themes\/zozo-shifter\/assets\/global\/sustainability\/img\/sdg-13.jpg\" alt=\"\">\r\n                  <\/li>\r\n                  <li class=\"table-data-item\">\r\n                    <img src=\"\/wp-content\/themes\/zozo-shifter\/assets\/global\/sustainability\/img\/sdg-14.jpg\" alt=\"\">\r\n                  <\/li>\r\n                  <li class=\"table-data-item\">\r\n                    <img src=\"\/wp-content\/themes\/zozo-shifter\/assets\/global\/sustainability\/img\/sdg-15.jpg\" alt=\"\">\r\n                  <\/li>\r\n                  <li class=\"table-data-item\">\r\n                    <img src=\"\/wp-content\/themes\/zozo-shifter\/assets\/global\/sustainability\/img\/sdg-16.jpg\" alt=\"\">\r\n                  <\/li>\r\n                <\/ul>\r\n              <\/td>\r\n            <\/tr>\r\n          <\/table>\r\n        <\/div>\r\n\r\n        <p class=\"text-bold text-left pc-only materiality-initiatives-heading materiality-initiatives-heading-one\">\r\n          Sustainability Key Actions\u2461<br>\r\n          Create a made-to-order platform for zero waste\r\n        <\/p>\r\n        <p class=\"text-bold sp-only materiality-initiatives-heading materiality-initiatives-heading-one\">\r\n          Sustainability Key Actions\u2461<br>\r\n          Create a made-to-order platform for zero waste\r\n        <\/p>\r\n        <p class=\"text-body\">\r\n          ZOZO will build a made-to-order production platform that dramatically reduces waste by avoiding mass production and mass disposal. This manufacturing system will utilize proprietary measurement technologies and various data inputs.\r\n        <\/p>\r\n\r\n        <div class=\"materiality-table\">\r\n          <table class=\"table\">\r\n            <tr class=\"table-row\">\r\n              <td class=\"table-data-head\">Materiality<\/td>\r\n            <\/tr>\r\n            <tr class=\"table-row\">\r\n              <td class=\"table-data-text\">\r\n                Supplier Engagement \/ Apparel Waste & Recycling\r\n              <\/td>\r\n            <\/tr>\r\n            <tr class=\"table-row\">\r\n              <td class=\"table-data-head\">Goals<\/td>\r\n            <\/tr>\r\n            <tr class=\"table-row\">\r\n              <td class=\"table-data-text\">\r\n                <span class=\"text-description-bold\">Short Term<\/span> \/ ZOZO will provide its made-to-order platform to select brands in addition to utilizing it for its in-house apparel production and sales.<br>\r\n                <span class=\"text-description-bold\">Mid-Long Term<\/span> \/ ZOZO will provide its made-to-order platform to all brands on ZOZOTOWN and to select users who wish to use this service.\r\n              <\/td>\r\n            <\/tr>\r\n            <tr class=\"table-row\">\r\n              <td class=\"table-data-head\">Contribution to the SDGs<\/td>\r\n            <\/tr>\r\n            <tr class=\"table-row\">\r\n              <td class=\"table-data-text\">\r\n                <ul class=\"table-data-list\">\r\n                  <li class=\"table-data-item\">\r\n                    <img src=\"\/wp-content\/themes\/zozo-shifter\/assets\/global\/sustainability\/img\/sdg-09.jpg\" alt=\"\">\r\n                  <\/li>\r\n                  <li class=\"table-data-item\">\r\n                    <img src=\"\/wp-content\/themes\/zozo-shifter\/assets\/global\/sustainability\/img\/sdg-11.jpg\" alt=\"\">\r\n                  <\/li>\r\n                  <li class=\"table-data-item\">\r\n                    <img src=\"\/wp-content\/themes\/zozo-shifter\/assets\/global\/sustainability\/img\/sdg-12.jpg\" alt=\"\">\r\n                  <\/li>\r\n                  <li class=\"table-data-item\">\r\n                    <img src=\"\/wp-content\/themes\/zozo-shifter\/assets\/global\/sustainability\/img\/sdg-13.jpg\" alt=\"\">\r\n                  <\/li>\r\n                  <li class=\"table-data-item\">\r\n                    <img src=\"\/wp-content\/themes\/zozo-shifter\/assets\/global\/sustainability\/img\/sdg-14.jpg\" alt=\"\">\r\n                  <\/li>\r\n                  <li class=\"table-data-item\">\r\n                    <img src=\"\/wp-content\/themes\/zozo-shifter\/assets\/global\/sustainability\/img\/sdg-15.jpg\" alt=\"\">\r\n                  <\/li>\r\n                <\/ul>\r\n              <\/td>\r\n            <\/tr>\r\n          <\/table>\r\n        <\/div>\r\n\r\n        <p class=\"text-bold text-left pc-only materiality-initiatives-heading materiality-initiatives-heading-one\">\r\n          Sustainability Key Actions\u2462<br>\r\n          Promote diversity, equity & inclusion among everyone involved in fashion\r\n        <\/p>\r\n        <p class=\"text-bold sp-only materiality-initiatives-heading materiality-initiatives-heading-one\">\r\n          Sustainability Key Actions\u2462<br>\r\n          Promote diversity, equity & inclusion among everyone involved in fashion\r\n        <\/p>\r\n        <p class=\"text-body\">\r\n          ZOZO will actively disseminate information and take initiatives that contribute to creating a society where everyone involved in fashion can fulfill their potential. This includes ZOZO\u02bcs own employees, those leading the fashion industry as well as its next-generation, minorities, apparel manufacturers, people affected by pollution, and, of course, its customers.\r\n        <\/p>\r\n\r\n        <div class=\"materiality-table\">\r\n          <table class=\"table\">\r\n            <tr class=\"table-row\">\r\n              <td class=\"table-data-head\">Materiality<\/td>\r\n            <\/tr>\r\n            <tr class=\"table-row\">\r\n              <td class=\"table-data-text\">\r\n                Employee Engagement \/ Human Capital Development \/ Diversity, Equity & Inclusion\r\n              <\/td>\r\n            <\/tr>\r\n            <tr class=\"table-row\">\r\n              <td class=\"table-data-head\">Goals<\/td>\r\n            <\/tr>\r\n            <tr class=\"table-row\">\r\n              <td class=\"table-data-text\">\r\n                <span class=\"text-description-bold\">Short Term<\/span> \/ Raise diversity awareness and inclusion among ZOZO employees and stakeholders who are closely involved.<br>\r\n                <span class=\"text-description-bold\">Mid-Long Term<\/span> \/ Promote diversity and inclusion by collaborating with partners in the fashion industry and in the value chain to provide and communicate new services.\r\n              <\/td>\r\n            <\/tr>\r\n            <tr class=\"table-row\">\r\n              <td class=\"table-data-head\">Contribution to the SDGs<\/td>\r\n            <\/tr>\r\n            <tr class=\"table-row\">\r\n              <td class=\"table-data-text\">\r\n                <ul class=\"table-data-list\">\r\n                  <li class=\"table-data-item\">\r\n                    <img src=\"\/wp-content\/themes\/zozo-shifter\/assets\/global\/sustainability\/img\/sdg-03.jpg\" alt=\"\">\r\n                  <\/li>\r\n                  <li class=\"table-data-item\">\r\n                    <img src=\"\/wp-content\/themes\/zozo-shifter\/assets\/global\/sustainability\/img\/sdg-04.jpg\" alt=\"\">\r\n                  <\/li>\r\n                  <li class=\"table-data-item\">\r\n                    <img src=\"\/wp-content\/themes\/zozo-shifter\/assets\/global\/sustainability\/img\/sdg-05.jpg\" alt=\"\">\r\n                  <\/li>\r\n                  <li class=\"table-data-item\">\r\n                    <img src=\"\/wp-content\/themes\/zozo-shifter\/assets\/global\/sustainability\/img\/sdg-08.jpg\" alt=\"\">\r\n                  <\/li>\r\n                  <li class=\"table-data-item\">\r\n                    <img src=\"\/wp-content\/themes\/zozo-shifter\/assets\/global\/sustainability\/img\/sdg-10.jpg\" alt=\"\">\r\n                  <\/li>\r\n                  <li class=\"table-data-item\">\r\n                    <img src=\"\/wp-content\/themes\/zozo-shifter\/assets\/global\/sustainability\/img\/sdg-17.jpg\" alt=\"\">\r\n                  <\/li>\r\n                <\/ul>\r\n              <\/td>\r\n            <\/tr>\r\n          <\/table>\r\n        <\/div>\r\n\r\n        <p class=\"text-bold text-left pc-only materiality-initiatives-heading materiality-initiatives-heading-one\">\r\n          Sustainability Key Actions\u2463<br>\r\n          Contribute to sustainable community development\r\n        <\/p>\r\n        <p class=\"text-bold sp-only materiality-initiatives-heading materiality-initiatives-heading-one\">\r\n          Sustainability Key Actions\u2463<br>\r\n          Contribute to sustainable community development\r\n        <\/p>\r\n        <p class=\"text-body\">\r\n          By combining fashion and technology, ZOZO will work with its stakeholders to solve environmental and social issues in each region and community, and it will contribute to the revitalization and sustainability of various regions.\r\n        <\/p>\r\n\r\n        <div class=\"materiality-table\">\r\n          <table class=\"table\">\r\n            <tr class=\"table-row\">\r\n              <td class=\"table-data-head\">Materiality<\/td>\r\n            <\/tr>\r\n            <tr class=\"table-row\">\r\n              <td class=\"table-data-text\">\r\n                Sustainable Community Development \/ Climate Change\r\n              <\/td>\r\n            <\/tr>\r\n            <tr class=\"table-row\">\r\n              <td class=\"table-data-head\">Goals<\/td>\r\n            <\/tr>\r\n            <tr class=\"table-row\">\r\n              <td class=\"table-data-text\">\r\n                <span class=\"text-description-bold\">Short Term<\/span> \/ Contribute to the resolution of local issues and revitalization in the areas where we operate our business.<br>\r\n                <span class=\"text-description-bold\">Mid-Long Term<\/span> \/ Help solve local issues and revitalize communities beyond our local community and region.\r\n              <\/td>\r\n            <\/tr>\r\n            <tr class=\"table-row\">\r\n              <td class=\"table-data-head\">Contribution to the SDGs<\/td>\r\n            <\/tr>\r\n            <tr class=\"table-row\">\r\n              <td class=\"table-data-text\">\r\n                <ul class=\"table-data-list table-data-list-contribution\">\r\n                  <li class=\"table-data-item\">\r\n                    <img src=\"\/wp-content\/themes\/zozo-shifter\/assets\/global\/sustainability\/img\/sdg-04.jpg\" alt=\"\">\r\n                  <\/li>\r\n                  <li class=\"table-data-item\">\r\n                    <img src=\"\/wp-content\/themes\/zozo-shifter\/assets\/global\/sustainability\/img\/sdg-09.jpg\" alt=\"\">\r\n                  <\/li>\r\n                  <li class=\"table-data-item\">\r\n                    <img src=\"\/wp-content\/themes\/zozo-shifter\/assets\/global\/sustainability\/img\/sdg-11.jpg\" alt=\"\">\r\n                  <\/li>\r\n                  <li class=\"table-data-item\">\r\n                    <img src=\"\/wp-content\/themes\/zozo-shifter\/assets\/global\/sustainability\/img\/sdg-17.jpg\" alt=\"\">\r\n                  <\/li>\r\n                <\/ul>\r\n              <\/td>\r\n            <\/tr>\r\n          <\/table>\r\n        <\/div>\r\n      <\/div>\r\n      <\/div>\r\n    <\/div>\r\n  <\/section>\r\n\r\n  <section class=\"section section-promotion\" id=\"sustainability-promotion\">\r\n    <h2 class=\"section-h\">Sustainability Management Structure<\/h2>\r\n    <div class=\"section-body\">\r\n      <div class=\"section-container container\">\r\n        <p class=\"text-body\">ZOZO Group has held fourteen committee meetings since its establishment of SDGs Promotion Committee in November 2020 (as of May 31, 2022) chaired by the President and CEO, to promote SDGs management across the Group. In addition, the Communication Design Office, which serves as the secretariat, will work closely with each business division to implement measures, with the aim of achieving key actions.<\/p>\r\n        <div class=\"promotion-btn\">Board of Directors<\/div>\r\n        <div class=\"promotion-label-inner\">\r\n          <div class=\"promotion-label promotion-col-two\">\r\n            <img src=\"\/wp-content\/themes\/zozo-shifter\/assets\/global\/sustainability\/img\/arrow-up.png\" alt=\"\">\r\n            <span class=\"promotion-label-text\">Reporting<\/span>\r\n          <\/div>\r\n          <div class=\"promotion-label promotion-col-two\">\r\n            <img src=\"\/wp-content\/themes\/zozo-shifter\/assets\/global\/sustainability\/img\/arrow-down.png\" alt=\"\">\r\n            <span class=\"promotion-label-text\">Supervising<\/span>\r\n          <\/div>\r\n        <\/div>\r\n        <div class=\"promotion-btn promotion-btn-two\">SDGs Promotion Committee<\/div>\r\n        <div class=\"promotion-layout\">\r\n          <p class=\"text-description\"><span class=\"text-description-bold\">Chairman:<\/span> President and CEO<\/p>\r\n          <p class=\"text-description\"><span class=\"text-description-bold\">Members:<\/span> Executive Vice President and CFO, Directors and COO, Executive Officers, other officers or employees deemed necessary by the chairman<\/p>\r\n          <p class=\"text-description\"><span class=\"text-description-bold\">Observer:<\/span> Full-time Audit & Supervisory Board Member, External Experts<\/p>\r\n          <p class=\"text-description\"><span class=\"text-description-bold\">Secretariat:<\/span> Communication Design Office<\/p>\r\n        <\/div>\r\n        <div class=\"promotion-label\">\r\n          <img src=\"\/wp-content\/themes\/zozo-shifter\/assets\/global\/sustainability\/img\/arrow.png\" alt=\"\">\r\n          <span class=\"promotion-label-text promotion-label-text-coop\">Cooperation<\/span>\r\n        <\/div>\r\n        <div class=\"promotion-btn promotion-btn-three\">Each Business Division<\/div>\r\n      <\/div>\r\n    <\/div>\r\n  <\/section>\r\n\r\n  <section class=\"section section-policy\" id=\"sustainability-policy\">\r\n    <h2 class=\"section-h\">Basic Environmental Policy(Environmental Policy)<\/h2>\r\n    <div class=\"section-body\">\r\n      <div class=\"section-container container\">\r\n        <p class=\"text-body\">ZOZO Group will contribute to the realization of a sustainable environment by active engagement in maintaining and preserving the environment through our business operations.<\/p>\r\n\r\n        <ul class=\"policy-list\">\r\n          <li class=\"policy-list-item\">\r\n            <p class=\"text-bold\">1. Realize a Decarbonized Society<\/p>\r\n            We will make continuous efforts to reduce CO<sub>2<\/sub> by conserving energy, conserving resources, reducing waste, reusing, and recycling.\r\n          <\/li>\r\n\r\n          <li class=\"policy-list-item\">\r\n            <p class=\"text-bold\">2. Conservation of Natural Capital<\/p>\r\n            We will encourage employee participation in environmental conservation activities, promote green procurement, and take environmental measures.\r\n          <\/li>\r\n\r\n          <li class=\"policy-list-item\">\r\n            <p class=\"text-bold\">3. Compliance with Laws and Ordinances<\/p>\r\n            We will comply with all laws, ordinances, international rules and practices related to the environment in Japan and overseas.\r\n          <\/li>\r\n\r\n          <li class=\"policy-list-item\">\r\n            <p class=\"text-bold\">4. Cooperate with our Stakeholders<\/p>\r\n            We aim to realize a sustainable environment by working with a diverse range of stakeholders to resolve environmental issues.\r\n          <\/li>\r\n\r\n          <li class=\"policy-list-item\">\r\n            <p class=\"text-bold\">5. Enhance Education and Training<\/p>\r\n            We will disseminate this policy and environmental issues to all employees and provide education and training.\r\n          <\/li>\r\n\r\n          <li class=\"policy-list-item\">\r\n            <p class=\"text-bold\">6. Disclosure of Environmental Information<\/p>\r\n            We will disclose environmental policies and information and promote transparency.\r\n          <\/li>\r\n        <\/ul>\r\n        <p class=\"text-note\">\r\n          \u203bBasic Environmental Policy approved by the Board of Directors on October 18, 2021<br>\r\n          \u203bIn February 2022, <a href=\"https:\/\/corp.zozo.com\/en\/news\/20220202-7345\/\">ZOZO Group announced support for TCFD (Task Force on Climate-related Financial Disclosures)<\/a> and we will continue to make disclosures on governance, strategies, risk management, and indices and targets relevant to climate-related risks and opportunities based on TCFD recommendations.\r\n        <\/p>\r\n      <\/div>\r\n    <\/div>\r\n  <\/section> \r\n\r\n  <section class=\"section section-human-rights\" id=\"sustainability-human-rights\">\r\n    <h2 class=\"section-h\">Basic Human Rights Policy (Human Rights Policy)<\/h2>\r\n    <div class=\"section-body\">\r\n      <div class=\"section-container container\">\r\n        <p class=\"text-body\">ZOZO Group strives to maintain a safe working environment and is engaged in initiatives that respect the human rights and individuality of each employee. <\/p>\r\n\r\n        <ul class=\"policy-list\">\r\n          <li class=\"policy-list-item\">\r\n            <p class=\"text-bold\">1. Commitment to Human Rights<\/p>\r\n            We, all officers and employees of ZOZO, Inc. and its group companies (hereinafter \u201cWe\u201d), contribute to sustainable social development by respecting human rights in every aspect of our business activities.  We have established our approach as the \u201cBasic Human Rights Policy (Human Rights Policy)\u201d and promise to comply with the policy.\r\n          <\/li>\r\n\r\n          <li class=\"policy-list-item\">\r\n            <p class=\"text-bold\">2. Reference and Scope<\/p>\r\n            In accordance with the international principles of human rights, we appreciate and respect cultures and customs of all countries and regions where we conduct our business activities, and strive to avoid involvement in discrimination and the violation of human rights in all business activities. We also require our suppliers and business partners to respect and refrain from infringing human rights in conformity with the aforementioned policies.\r\n          <\/li>\r\n\r\n          <li class=\"policy-list-item\">\r\n            <p class=\"text-bold\">3. Respect for Diversity and Prohibition of Harassment<\/p>\r\n            We respect all people as individuals and do not tolerate discrimination or any disadvantageous treatment on the basis of political beliefs, ideologies, religion, gender, gender identity, sexual orientation, physical features, illnesses, age, nationality, race, ethnicity, etc. We provide equal opportunity in recruitment, evaluation, development, placement, remuneration, promotion, executive appointment, etc., and foster a work environment in which our diverse workforce can play an active role.<br>\r\n            In addition, we do not tolerate discrimination or harassment of any kind, and take continued preventive measures, such as through regular employee education.\r\n          <\/li>\r\n\r\n          <li class=\"policy-list-item\">\r\n            <p class=\"text-bold\">4. Prohibition of Forced Labor and Child Labor<\/p>\r\n            To protect basic human rights, we forbid the use of any and all forced labor or child labor, and engage in business activities adhering to all compliance requirements.\r\n          <\/li>\r\n\r\n          <li class=\"policy-list-item\">\r\n            <p class=\"text-bold\">5. Management of Working Hours and Wages<\/p>\r\n            We stipulate appropriate working hours, break time, overtime hours, late-night work, day offs, and vacation in our rules of employment in accordance with the Labor Standards Act and labor-management agreements. In compliance with legal requirements, we also stipulate minimum wage, legal benefits and deductions, overtime work, etc., in our pay regulations, and make payments directly to our employees.\r\n          <\/li>\r\n\r\n          <li class=\"policy-list-item\">\r\n            <p class=\"text-bold\">6. Respect for the Freedom of Association and the Exercise of the Right to Collective Bargaining <\/p>\r\n            We respect the rights of employees to form trade unions based on the employees\u2019 own wills and the right to choose whether or not to participate. We authorize the exercise of collective bargaining right in an effective manner, and shall negotiate in good faith through constructive dialog with labor representatives.\r\n          <\/li>\r\n\r\n          <li class=\"policy-list-item\">\r\n            <p class=\"text-bold\">7. Maintenance of Employees\u2019 Safety and Health<\/p>\r\n            We exercise due care to maintain our employees\u2019 physical and mental health and strive to secure safe and healthy workplace environments. We comply with the laws, regulations, and rules related to safety and health, and work to maintain this by adopting appropriate measures to address health risks.\r\n          <\/li>\r\n\r\n          <li class=\"policy-list-item\">\r\n            <p class=\"text-bold\">8. Freedom of Expression and Privacy Protection<\/p>\r\n            We recognize freedom of expression and privacy protection in telecommunications and the Internet, and in communications on social media. We take the utmost care not to infringe on such rights. In addition, we serve all our users in a fair and equitable manner and provide safe and convenient services.\r\n          <\/li>\r\n\r\n          <li class=\"policy-list-item\">\r\n            <p class=\"text-bold\">9. Initiatives and Structure to Respect Human Rights<\/p>\r\n            We construct mechanisms for effective countermeasures by establishing human rights reporting desks to prevent human rights violations. We conduct human rights due diligence to assess the impact of business activities on human rights, continuously monitor the impact, and report to the stakeholders. In the unlikely event that business activities should have a negative impact on human rights, we shall respond appropriately using fair and equitable remedial actions to mitigate and resolve such effects.\r\n          <\/li>\r\n\r\n          <li class=\"policy-list-item\">\r\n            <p class=\"text-bold\">10. Communication<\/p>\r\n            Under the Z Holding\u2019s Risk Management Committee which includes the co-chief executive officers, the Human Rights Working Group is responsible for the promotion of human rights initiatives. The Working Group promotes the Basic Human Rights Policy (HR policy) to all officers, employees and external stakeholders and actively conducts human rights awareness activities.\r\n          <\/li>\r\n        <\/ul>\r\n        <p class=\"text-note\">\r\n          \u203bBasic Human Rights Policy approved by the Board of Directors on October 18, 2021\r\n        <\/p>\r\n      <\/div>\r\n    <\/div>\r\n  <\/section> \r\n\r\n  <section class=\"section section-stakeholders stakeholders\" id=\"sustainability-stakeholders\">\r\n    <h2 class=\"section-h\">Communication with Stakeholders<\/h2>\r\n    <div class=\"section-body\">\r\n      <div class=\"section-container container\">\r\n        <p class=\"text-body\">We aim to increase our corporate value through promoting Key Actions, by closely communicating with our stakeholders to address issues and reflect them in our business operation.<\/p>\r\n        <div class=\"stakeholders-table sp-only\">\r\n          <table class=\"table\">\r\n            <tr class=\"table-row\">\r\n              <td class=\"table-data-head\">Stakeholders<\/td>\r\n            <\/tr>\r\n            <tr class=\"table-row\">\r\n              <td class=\"table-data-text text-center\">Customers<\/td>\r\n            <\/tr>\r\n            <tr class=\"table-row\">\r\n              <td class=\"table-data-head\">Our Relations<\/td>\r\n            <\/tr>\r\n            <tr class=\"table-row\">\r\n              <td class=\"table-data-text\">Our Customer Support Center has a central philosophy of \"becoming a friend with our customers.\" We strive daily to support and make our customers smile as if we help out friends.<\/td>\r\n            <\/tr>\r\n            <tr class=\"table-row\">\r\n              <td class=\"table-data-head\">Means of communication<\/td>\r\n            <\/tr>\r\n            <tr class=\"table-row\">\r\n              <td class=\"table-data-text\">\r\n                <ul class=\"table-data-list\">\r\n                  <li class=\"table-data-item\">\u30fbSocial Networking Service Pages<\/li>\r\n                  <li class=\"table-data-item\">\u30fbContact Points for Inquiries<\/li>\r\n                  <li class=\"table-data-item\">\u30fbWebsite<\/li>\r\n                <\/ul>\r\n              <\/td>\r\n            <\/tr>\r\n          <\/table>\r\n\r\n          <table class=\"table\">\r\n            <tr class=\"table-row\">\r\n              <td class=\"table-data-head\">Stakeholders<\/td>\r\n            <\/tr>\r\n            <tr class=\"table-row\">\r\n              <td class=\"table-data-text text-center\">Shareholders and Investors<\/td>\r\n            <\/tr>\r\n            <tr class=\"table-row\">\r\n              <td class=\"table-data-head\">Our Relations<\/td>\r\n            <\/tr>\r\n            <tr class=\"table-row\">\r\n              <td class=\"table-data-text\">Aiming to be a company trusted by the shareholders and investors, we strive to practice corporate management that meets their expectations and to disclose corporate information in a timely and appropriate manner.<\/td>\r\n            <\/tr>\r\n            <tr class=\"table-row\">\r\n              <td class=\"table-data-head\">Means of communication<\/td>\r\n            <\/tr>\r\n            <tr class=\"table-row\">\r\n              <td class=\"table-data-text\">\r\n                <ul class=\"table-data-list\">\r\n                  <li class=\"table-data-item\">\u30fbGeneral Meeting of Shareholders<\/li>\r\n                  <li class=\"table-data-item\">\u30fbFinancial results briefing<\/li>\r\n                  <li class=\"table-data-item\">\u30fbIndividual interviews in IR activities<\/li>\r\n                  <li class=\"table-data-item\">\u30fbWebsite<\/li>\r\n                  <li class=\"table-data-item\">\u30fbSustainability Report<\/li>\r\n                <\/ul>\r\n              <\/td>\r\n            <\/tr>\r\n          <\/table>\r\n\r\n          <table class=\"table\">\r\n            <tr class=\"table-row\">\r\n              <td class=\"table-data-head\">Stakeholders<\/td>\r\n            <\/tr>\r\n            <tr class=\"table-row\">\r\n              <td class=\"table-data-text text-center\">Business partners<\/td>\r\n            <\/tr>\r\n            <tr class=\"table-row\">\r\n              <td class=\"table-data-head\">Our Relations<\/td>\r\n            <\/tr>\r\n            <tr class=\"table-row\">\r\n              <td class=\"table-data-text\">Encouraging mutual development by building good and healthy relationships with our business partners through fair and equitable transactions.<\/td>\r\n            <\/tr>\r\n            <tr class=\"table-row\">\r\n              <td class=\"table-data-head\">Means of communication<\/td>\r\n            <\/tr>\r\n            <tr class=\"table-row\">\r\n              <td class=\"table-data-text\">\r\n                <ul class=\"table-data-list\">\r\n                  <li class=\"table-data-item\">\u30fbWebsite<\/li>\r\n                  <li class=\"table-data-item\">\u30fbCommunication through Transactions<\/li>\r\n                  <li class=\"table-data-item\">\u30fbReceipt and shipment of product<\/li>\r\n                  <li class=\"table-data-item\">\u30fbSustainability Report<\/li>\r\n                <\/ul>\r\n              <\/td>\r\n            <\/tr>\r\n          <\/table>\r\n\r\n          <table class=\"table\">\r\n            <tr class=\"table-row\">\r\n              <td class=\"table-data-head\">Stakeholders<\/td>\r\n            <\/tr>\r\n            <tr class=\"table-row\">\r\n              <td class=\"table-data-text text-center\">Employees<\/td>\r\n            <\/tr>\r\n            <tr class=\"table-row\">\r\n              <td class=\"table-data-head\">Our Relations<\/td>\r\n            <\/tr>\r\n            <tr class=\"table-row\">\r\n              <td class=\"table-data-text\">Creating and offering a workplace where motivates each employee to demonstrate his or her individuality, and demonstrate his or her power of creativitity and imagination.<\/td>\r\n            <\/tr>\r\n            <tr class=\"table-row\">\r\n              <td class=\"table-data-head\">Means of communication<\/td>\r\n            <\/tr>\r\n            <tr class=\"table-row\">\r\n              <td class=\"table-data-text\">\r\n                <ul class=\"table-data-list\">\r\n                  <li class=\"table-data-item\">\u30fbTraining programs<\/li>\r\n                  <li class=\"table-data-item\">\u30fbSeminar<\/li>\r\n                  <li class=\"table-data-item\">\u30fbPulse Survey<\/li>\r\n                  <li class=\"table-data-item\">\u30fbInternal and external consultation desks<\/li>\r\n                  <li class=\"table-data-item\">\u30fbCompany intranet, the company newsletter<\/li>\r\n                <\/ul>\r\n              <\/td>\r\n            <\/tr>\r\n          <\/table>\r\n\r\n          <table class=\"table\">\r\n            <tr class=\"table-row\">\r\n              <td class=\"table-data-head\">Stakeholders<\/td>\r\n            <\/tr>\r\n            <tr class=\"table-row\">\r\n              <td class=\"table-data-text text-center\">Local communities<\/td>\r\n            <\/tr>\r\n            <tr class=\"table-row\">\r\n              <td class=\"table-data-head\">Our Relations<\/td>\r\n            <\/tr>\r\n            <tr class=\"table-row\">\r\n              <td class=\"table-data-text\">Contributing to the vitalization of local communities and the realization of sustainable communities by working to resolve environmental and social issues, mainly in regions where we have bases.<\/td>\r\n            <\/tr>\r\n            <tr class=\"table-row\">\r\n              <td class=\"table-data-head\">Means of communication<\/td>\r\n            <\/tr>\r\n            <tr class=\"table-row\">\r\n              <td class=\"table-data-text\">\r\n                <ul class=\"table-data-list\">\r\n                  <li class=\"table-data-item\">\u30fbDialogue and cooperation with local governments<\/li>\r\n                  <li class=\"table-data-item\">\u30fbEducational collaboration with school organizations and educational boards<\/li>\r\n                  <li class=\"table-data-item\">\u30fbCooperation with local facilities<\/li>\r\n                  <li class=\"table-data-item\">\u30fbWebsite<\/li>\r\n                <\/ul>\r\n              <\/td>\r\n            <\/tr>\r\n          <\/table>\r\n        <\/div>\r\n        <div class=\"stakeholders-table pc-only\">\r\n          <table class=\"table\">\r\n            <thead class=\"table-head\">\r\n              <tr class=\"table-row\">\r\n                <td class=\"table-data-head\">Stakeholders<\/td>\r\n                <td class=\"table-data-head\">Our Relations<\/td>\r\n                <td class=\"table-data-head\">Means of communication<\/td>\r\n              <\/tr>\r\n            <\/thead>\r\n            <tbody class=\"table-body\">\r\n              <tr class=\"table-row\">\r\n                <td class=\"table-data-text\">Customers<\/td>\r\n                <td class=\"table-data-text\">Our Customer Support Center has a central philosophy of \"becoming a friend with our customers.\" We strive daily to support and make our customers smile as if we help out friends.<\/td>\r\n                <td class=\"table-data-text\">\r\n                  <ul class=\"table-data-list\">\r\n                    <li class=\"table-data-item\">\u30fbSocial Networking Service Pages<\/li>\r\n                    <li class=\"table-data-item\">\u30fbContact Points for Inquiries<\/li>\r\n                    <li class=\"table-data-item\">\u30fbWebsite<\/li>\r\n                  <\/ul>\r\n                <\/td>\r\n              <\/tr>\r\n              <tr class=\"table-row\">\r\n                <td class=\"table-data-text\">Shareholders and Investors<\/td>\r\n                <td class=\"table-data-text\">Aiming to be a company trusted by the shareholders and investors, we strive to practice corporate management that meets their expectations and to disclose corporate information in a timely and appropriate manner.<\/td>\r\n                <td class=\"table-data-text\">\r\n                  <ul class=\"table-data-list\">\r\n                    <li class=\"table-data-item\">\u30fbGeneral Meeting of Shareholders<\/li>\r\n                    <li class=\"table-data-item\">\u30fbFinancial results briefing<\/li>\r\n                    <li class=\"table-data-item\">\u30fbIndividual interviews in IR activities<\/li>\r\n                    <li class=\"table-data-item\">\u30fbWebsite<\/li>\r\n                    <li class=\"table-data-item\">\u30fbSustainability Report<\/li>\r\n                  <\/ul>\r\n                <\/td>\r\n              <\/tr>\r\n              <tr class=\"table-row\">\r\n                <td class=\"table-data-text\">Business partners<\/td>\r\n                <td class=\"table-data-text\">Encouraging mutual development by building good and healthy relationships with our business partners through fair and equitable transactions.<\/td>\r\n                <td class=\"table-data-text\">\r\n                  <ul class=\"table-data-list\">\r\n                    <li class=\"table-data-item\">\u30fbWebsite<\/li>\r\n                    <li class=\"table-data-item\">\u30fbCommunication through Transactions<\/li>\r\n                    <li class=\"table-data-item\">\u30fbReceipt and shipment of product<\/li>\r\n                    <li class=\"table-data-item\">\u30fbSustainability Report<\/li>\r\n                  <\/ul>\r\n                <\/td>\r\n              <\/tr>\r\n              <tr class=\"table-row\">\r\n                <td class=\"table-data-text\">Employees<\/td>\r\n                <td class=\"table-data-text\">Creating and offering a workplace where motivates each employee to demonstrate his or her individuality, and demonstrate his or her power of creativitity and imagination.<\/td>\r\n                <td class=\"table-data-text\">\r\n                  <ul class=\"table-data-list\">\r\n                    <li class=\"table-data-item\">\u30fbTraining programs<\/li>\r\n                    <li class=\"table-data-item\">\u30fbSeminar<\/li>\r\n                    <li class=\"table-data-item\">\u30fbPulse Survey<\/li>\r\n                    <li class=\"table-data-item\">\u30fbInternal and external consultation desks<\/li>\r\n                    <li class=\"table-data-item\">\u30fbCompany intranet, the company newsletter<\/li>\r\n                  <\/ul>\r\n                <\/td>\r\n              <\/tr>\r\n              <tr class=\"table-row\">\r\n                <td class=\"table-data-text\">Local communities<\/td>\r\n                <td class=\"table-data-text\">Contributing to the vitalization of local communities and the realization of sustainable communities by working to resolve environmental and social issues, mainly in regions where we have bases.<\/td>\r\n                <td class=\"table-data-text\">\r\n                  <ul class=\"table-data-list\">\r\n                    <li class=\"table-data-item\">\u30fbDialogue and cooperation with local governments<\/li>\r\n                    <li class=\"table-data-item\">\u30fbEducational collaboration with school organizations and educational boards<\/li>\r\n                    <li class=\"table-data-item\">\u30fbCooperation with local facilities<\/li>\r\n                    <li class=\"table-data-item\">\u30fbWebsite<\/li>\r\n                  <\/ul>\r\n                <\/td>\r\n              <\/tr>\r\n            <\/tbody>\r\n          <\/table>\r\n        <\/div>\r\n      <\/div>\r\n    <\/div>\r\n  <\/section>\r\n\r\n  <section class=\"section section-supply-chain supply-chain\" id=\"sustainability-supply-chain\">\r\n    <h2 class=\"section-h\">Co-creation and Collaboration with Suppliers<\/h2>\r\n    <div class=\"section-body\">\r\n      <div class=\"section-container container\">\r\n        <p class=\"text-body\">ZOZO Group is always aware of social and environmental impacts of the business and services, and always works towards to demonstrating Sustainability Statement \"Fashion Connects and Leads us to a Sustainable Future\" through our supply chain collaboration and co-creation with our business partners including brands at ZOZOTOWN. Including brands at ZOZOTOWN and business partners that make up our supply chain.<\/p>\r\n\r\n        <div class=\"supply-chain-block\">\r\n          <h3 class=\"section-h section-title\">Relationship with the brands<\/h3>\r\n          <p class=\"text-body\">\r\n            We evaluate the various conditions such as brand image, product lineup, revenue size etc. fairly to select business partners. At the time of starting business transaction, we require brands to make the representations and warranty for products to be supplied are appropriately manufactured in accordance with the relevant laws, no risk of unfairly harming the rights of the third party, and brands have no relation with any antisocial forces.<br>\r\n            In addition, we prohibit any products that may violate human rights, disrupt social order, or use other people's nominations, photographs, portraits, trademarks, works, etc., without permission.\r\n          <\/p>\r\n        <\/div>\r\n        <div class=\"supply-chain-block\">\r\n          <h3 class=\"section-h section-title\">Production<\/h3>\r\n          <p class=\"text-bold\">Multi-size (MS)<\/p>\r\n          <p class=\"text-body\">\r\n            Our exclusive service \u201dMulti-size\u201c offers a variety of sizes of clothings based on measurement data supported by brands, and helps customers to find an ideal size for you. We incorporate an eco-friendly business model to suppress an excess inventory, and many products are produced by made-to-order production.\r\n          <\/p>\r\n        <\/div>\r\n        <div class=\"supply-chain-block\">\r\n          <p class=\"text-bold\">YOUR BRAND PROJECT Powered by ZOZO<\/p>\r\n          <p class=\"text-body\">\r\n            In our D2C business, YOUR BRAND PROJECT Powered by ZOZO, we collaborate with talented individuals and unite as one. We back up all of the processes and funds required for them to launch their brands from product planning to manufacturing, sales, logistics, and customer support. This project incorporates a number of sustainable and ethical materials, including organic materials and recycled fibers. Moreover, some products are produced by multi-size' made-to-order production, and helps promote a system of reducing mass production and mass disposal. In the time anyone has access to a variety of platforms and opportunities to express themselves in various fields through the public and social media, we will continue to uplift the fashion industry while focusing on sustainability as an online fashion retail website that not only to \"sell\" but also \"create\" products.\r\n          <\/p>\r\n        <\/div>\r\n        <div class=\"supply-chain-block\">\r\n          <h3 class=\"section-h section-title\">Logistics<\/h3>\r\n          <p class=\"text-bold\">YAMATO TRANSPORT Co., Ltd.<\/p>\r\n          <p class=\"text-body\">\r\n            We completely outsource the last mile delivery operations, which are essential to our e-commerce business. In recent years, the transportation industry has faced issues such as labor shortages and an increase in a number of requests for re-delivery of parcels. We have been working with delivery companies to improve customer service and reduce a number of re-delivery.<br>\r\n            In August 2017, we launched the first service in the e-commerce industry to select an option of \"locker pick-up,\" which allows customers to pick up their order from ZOZOTOWN from express delivery lockers. <br>\r\n            In June 2020, we launched \"package drop service\" that allows customers to select preferred locations and dates for each delivery, for carriers to drop a package which enables customers to receive products on a non-face-to-face basis. However this non-face-to-face \"package drop service\" used to be concerned by some customers from a security point of view since packages with an attached slip of personal information written to be left outside. In June 2021, we introduced a method to reduce the risk of personal information leaks by issuing two-dimensional coding of the slip so that it makes it more convenient and safe for customers to use \"package drop service.\"\r\n          <\/p>\r\n        <\/div>\r\n        <div class=\"supply-chain-block\">\r\n          <p class=\"text-bold\">Prologis, Inc.<\/p>\r\n          <p class=\"text-body\">\r\n            We lease the majority of our logistics centers \"ZOZOBASE\" (total floor space of approximately 320,000 square meters) with a logistics facility from Prologis. We currently have several centers located in Narashino City, Chiba Prefecture, and Tsukuba City, Ibaraki Prefecture. Sites contracted after 2017 are equipped with LED lighting and human sensors, which are also environmentally conscious. In addition, the air conditioners are fully equipped in each floor to make a comfortable working environment for the employees. We will continue to maintain even better relationships and ensure to keep the logistics centers secure and safe.\r\n          <\/p>\r\n        <\/div>\r\n      <\/div>\r\n    <\/div>\r\n  <\/section>\r\n\r\n  <section class=\"section section-editorial editorial\" id=\"sustainability-editorial\">\r\n    <h2 class=\"section-h\">Editorial Policy<\/h2>\r\n    <div class=\"section-body\">\r\n      <div class=\"section-container container\">\r\n        <p class=\"text-body\">This sustainability page reports ZOZO Group's sustainabi\u200blity-relat\u200bed\u200b information. In order to build better relationships with our stakeholders, we ensure to disclose information, focusing on ESG information.<\/p>\r\n\r\n        <div class=\"editorial-table sp-only\">\r\n          <table class=\"table\">\r\n            <tr class=\"table-row\">\r\n              <td class=\"table-data-head\">Issuer<\/td>\r\n            <\/tr>\r\n            <tr class=\"table-row\">\r\n              <td class=\"table-data-text\">ZOZO, Inc.<\/td>\r\n            <\/tr>\r\n            <tr class=\"table-row\">\r\n              <td class=\"table-data-head\">Date of publication<\/td>\r\n            <\/tr>\r\n            <tr class=\"table-row\">\r\n              <td class=\"table-data-text\">October 27, 2021<\/td>\r\n            <\/tr>\r\n            <tr class=\"table-row\">\r\n              <td class=\"table-data-head\">Target period<\/td>\r\n            <\/tr>\r\n            <tr class=\"table-row\">\r\n              <td class=\"table-data-text\">Fiscal 2020 (April 2020 to March 2021)<br> \u203bsome of the results of activities in fiscal 2021 are also included.<\/td>\r\n            <\/tr>\r\n            <tr class=\"table-row\">\r\n              <td class=\"table-data-head\">Contact Information<\/td>\r\n            <\/tr>\r\n            <tr class=\"table-row\">\r\n              <td class=\"table-data-text\"><a href=\"https:\/\/corp.zozo.com\/en\/privacy\/?type=press\">Please contact us for inquiries.<\/a><\/td>\r\n            <\/tr>\r\n          <\/table>\r\n        <\/div>\r\n        <div class=\"editorial-table pc-only\">\r\n          <table class=\"table\">\r\n            <tr class=\"table-row\">\r\n              <td class=\"table-data-head\">Issuer<\/td>\r\n              <td class=\"table-data-text\">ZOZO, Inc.<\/td>\r\n            <\/tr>\r\n            <tr class=\"table-row\">\r\n              <td class=\"table-data-head\">Date of publication<\/td>\r\n              <td class=\"table-data-text\">October 27, 2021<\/td>\r\n            <\/tr>\r\n            <tr class=\"table-row\">\r\n              <td class=\"table-data-head\">Target period<\/td>\r\n              <td class=\"table-data-text\">October 2021 to June 2022<br> <\/td>\r\n            <\/tr>\r\n            <tr class=\"table-row\">\r\n              <td class=\"table-data-head\">Contact Information<\/td>\r\n              <td class=\"table-data-text\"><a href=\"\/en\/privacy\/?type=press\/\">Please contact us for inquiries.<\/a><\/td>\r\n            <\/tr>\r\n          <\/table>\r\n        <\/div>\r\n      <\/div>\r\n    <\/div>\r\n  <\/section>\r\n<\/div>","protected":false},"excerpt":{"rendered":"Basic Policy ZOZO Group aims to realize a sustainable community and environment together with all the people i [&hellip;]","protected":false},"author":16,"featured_media":0,"parent":19545,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-basic-policy.php","meta":{"_locale":"en_US","_original_post":"https:\/\/corp.zozo.com\/?page_id=16286","_links_to":"","_links_to_target":""},"_links":{"self":[{"href":"http:\/\/prd-zozo-corporate-alb-5272899.ap-northeast-1.elb.amazonaws.com\/wp-json\/wp\/v2\/pages\/19546"}],"collection":[{"href":"http:\/\/prd-zozo-corporate-alb-5272899.ap-northeast-1.elb.amazonaws.com\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"http:\/\/prd-zozo-corporate-alb-5272899.ap-northeast-1.elb.amazonaws.com\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"http:\/\/prd-zozo-corporate-alb-5272899.ap-northeast-1.elb.amazonaws.com\/wp-json\/wp\/v2\/users\/16"}],"replies":[{"embeddable":true,"href":"http:\/\/prd-zozo-corporate-alb-5272899.ap-northeast-1.elb.amazonaws.com\/wp-json\/wp\/v2\/comments?post=19546"}],"version-history":[{"count":7,"href":"http:\/\/prd-zozo-corporate-alb-5272899.ap-northeast-1.elb.amazonaws.com\/wp-json\/wp\/v2\/pages\/19546\/revisions"}],"predecessor-version":[{"id":20337,"href":"http:\/\/prd-zozo-corporate-alb-5272899.ap-northeast-1.elb.amazonaws.com\/wp-json\/wp\/v2\/pages\/19546\/revisions\/20337"}],"up":[{"embeddable":true,"href":"http:\/\/prd-zozo-corporate-alb-5272899.ap-northeast-1.elb.amazonaws.com\/wp-json\/wp\/v2\/pages\/19545"}],"wp:attachment":[{"href":"http:\/\/prd-zozo-corporate-alb-5272899.ap-northeast-1.elb.amazonaws.com\/wp-json\/wp\/v2\/media?parent=19546"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}