{"id":18884,"date":"2017-02-25T15:31:41","date_gmt":"2017-02-25T06:31:41","guid":{"rendered":"http:\/\/www.starttoday.jp\/wp\/?page_id=66"},"modified":"2019-08-30T15:29:57","modified_gmt":"2019-08-30T06:29:57","slug":"faq","status":"publish","type":"page","link":"http:\/\/prd-zozo-corporate-alb-5272899.ap-northeast-1.elb.amazonaws.com\/en\/ir-info\/inquiry\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"
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\r\n\t\t\t\t\r\n\t\t\t\t\tCorporate\r\n\t\t\t\t<\/a>\r\n\t\t\t<\/div>\r\n\t\t\t
\r\n\t\t\t\t\r\n\t\t\t\t\tManagement & Business Financial Results<\/span>\r\n\t\t\t\t<\/a>\r\n\t\t\t<\/div>\r\n\t\t\t
\r\n\t\t\t\t\r\n\t\t\t\t\tStock Information\r\n\t\t\t\t<\/a>\r\n\t\t\t<\/div>\r\n\t\t<\/div>\r\n\r\n\r\n\t\t
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\r\n\t\t\t\tCORPORATE\r\n\t\t\t<\/h2>\r\n\t\t\t
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\r\n\t\t\t\t\t\tWhen was ZOZO established?\uff1f\r\n\t\t\t\t\t<\/p>\r\n\t\t\t\t\t

\r\n\t\t\t\t\t\tMay 21, 1998.\r\n\t\t\t\t\t<\/p>\r\n\t\t\t\t<\/div>\r\n\r\n\t\t\t\t

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\r\n\t\t\t\t\t\tWhen was ZOZO\u2019s share listed in the Tokyo Stock Exchange?\r\n\t\t\t\t\t<\/p>\r\n\t\t\t\t\t

\r\n\t\t\t\t\t\tWe were listed in the Tokyo Stock Exchange Mothers in December 11 2007. Then listed on the First Section of the Tokyo Stock Exchange in February 29 2012. The security code is\u300c3092\u300d.\r\n\t\t\t\t\t<\/p>\r\n\t\t\t\t<\/div>\r\n\r\n\t\t\t\t

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\r\n\t\t\t\t\t\tWhat is the company\u2019s management policy?\r\n\t\t\t\t\t<\/p>\r\n\t\t\t\t\t

\r\n\t\t\t\t\t\tPlease refer to the\u201cManagement policy<\/a>\u201dsection of this website for details.\r\n\t\t\t\t\t<\/p>\r\n\t\t\t\t<\/div>\r\n\r\n\t\t\t\t

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\r\n\t\t\t\t\t\tWhat kind of business is ZOZO engaged in?\r\n\t\t\t\t\t<\/p>\r\n\t\t\t\t\t

\r\n\t\t\t\t\t\tOur main business includes the ZOZOTOWN Business which consists of ZOZOTOWN, and BtoB business, where we support the brand\u2019s individual online store operations, for fashion brands such as UNITED ARROWS and BEAMS.
\r\n\t\t\t\t\t\tPlease refer to the \u201cBusiness Model<\/a>\u201dsection of this website for details.\r\n\t\t\t\t\t<\/p>\r\n\t\t\t\t<\/div>\r\n\r\n\t\t\t<\/div>\r\n\t\t<\/section>\r\n\r\n\t\t

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\r\n\t\t\t\tMANAGEMENT & BUSINESS FINANCIAL RESULTS\r\n\t\t\t<\/h2>\r\n\t\t\t
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\r\n\t\t\t\t\t\tHow has the Company performed?\r\n\t\t\t\t\t<\/p>\r\n\t\t\t\t\t

\r\n\t\t\t\t\t\tPlease refer to the\u201cInvestor Relations<\/a>\u201dsection of this website for details.\r\n\t\t\t\t\t<\/p>\r\n\t\t\t\t<\/div>\r\n\r\n\t\t\t\t

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\r\n\t\t\t\t\t\tWhen does the fiscal term end?\r\n\t\t\t\t\t<\/p>\r\n\t\t\t\t\t

\r\n\t\t\t\t\t\tIt ends on March 31.\r\n\t\t\t\t\t<\/p>\r\n\t\t\t\t<\/div>\r\n\r\n\t\t\t\t

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\r\n\t\t\t\t\t\tWhere can I get documents of financial results presentation?\r\n\t\t\t\t\t<\/p>\r\n\t\t\t\t\t

\r\n\t\t\t\t\t\tPlease download files from the \u201cDocuments<\/a>\u201d.\r\n\t\t\t\t\t<\/p>\r\n\t\t\t\t<\/div>\r\n\r\n\t\t\t\t

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\r\n\t\t\t\t\t\tWhen will the next financial results be announced?\r\n\t\t\t\t\t<\/p>\r\n\t\t\t\t\t

\r\n\t\t\t\t\t\tPlease refer to the\u201cIR Calendar<\/a>\u201d.\r\n\t\t\t\t\t<\/p>\r\n\t\t\t\t<\/div>\r\n\r\n\t\t\t\t

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\r\n\t\t\t\t\t\tIs it possible for me to participate in result briefings?\r\n\t\t\t\t\t<\/p>\r\n\t\t\t\t\t

\r\n\t\t\t\t\t\tResult briefings are held for professional analysts only. Please refer to the\u201cIR Calendar<\/a>\u201d.
\r\n\t\t\t\t\t\tPlease refrain from participation in result briefings for professional analysts. You can play the video and audio recording of the financial results presentation on a portable media player. Please refer to the\u201cMovie<\/a>\u201d for details.\r\n\t\t\t\t\t<\/p>\r\n\t\t\t\t<\/div>\r\n\r\n\t\t\t<\/div>\r\n\t\t<\/section>\r\n\r\n\t\t

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\r\n\t\t\t\tSTOCK INFORMATION\r\n\t\t\t<\/h2>\r\n\t\t\t
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\r\n\t\t\t\t\t\tWhere are the Company\u2019s shares listed and what is its securities code?\r\n\t\t\t\t\t<\/p>\r\n\t\t\t\t\t

\r\n\t\t\t\t\t\tZOZO shares are listed on the First Section of the Tokyo Stock Exchange under securities code number 3092.\r\n\t\t\t\t\t<\/p>\r\n\t\t\t\t<\/div>\r\n\r\n\t\t\t\t

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\r\n\t\t\t\t\t\tWhat is the Company\u2019 share trading unit?\r\n\t\t\t\t\t<\/p>\r\n\t\t\t\t\t

\r\n\t\t\t\t\t\t100 shares.\r\n\t\t\t\t\t<\/p>\r\n\t\t\t\t<\/div>\r\n\r\n\t\t\t\t

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\r\n\t\t\t\t\t\tAre there any preferential services for shareholders?\r\n\t\t\t\t\t<\/p>\r\n\t\t\t\t\t

\r\n\t\t\t\t\t\tZOZO provides no preferential services for shareholders and treats all equally.\r\n\t\t\t\t\t<\/p>\r\n\t\t\t\t<\/div>\r\n\r\n\t\t\t\t

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\r\n\t\t\t\t\t\tWhen is the dividend record date?\r\n\t\t\t\t\t<\/p>\r\n\t\t\t\t\t

\r\n\t\t\t\t\t\tThe end of March for year-end dividend, and the end of September for interim dividend.\r\n\t\t\t\t\t<\/p>\r\n\t\t\t\t<\/div>\r\n\r\n\t\t\t\t

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\r\n\t\t\t\t\t\tHow much is ZOZO \u2018s annual dividend?\r\n\t\t\t\t\t<\/p>\r\n\t\t\t\t\t

\r\n\t\t\t\t\t\tEstimated dividends for FY2019 are 12 yen per share (interim) and 18 yen per share (year-end).
\r\n\t\t\t\t\t\tFor current and historical dividend information, please refer to the\u201cDividends\u201din Stock & Debt Information.\r\n\t\t\t\t\t<\/p>\r\n\t\t\t\t<\/div>\r\n\r\n\t\t\t\t

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\r\n\t\t\t\t\t\tWhat are the handling procedures applicable to the Company\u2019s shares?\uff1f\r\n\t\t\t\t\t<\/p>\r\n\t\t\t\t\t

\r\n\t\t\t\t\t\tInquiries related to procedures for receiving unpaid dividends or confirming the delivery status of stock-related documents such as shareholder benefit certificates or dividend statements (haitoukin keisansho) can be made at the main office or branch offices of Sumitomo Mitsui Trust Bank, Limited.
\r\n\t\t\t\t\t\tShare registrar \/ Special accounts management institution
\r\n\t\t\t\t\t\tSumitomo Mitsui Trust Bank, Limited
\r\n\t\t\t\t\t\t2-8-4 Izumi, Suginami-ku, Tokyo (\u3012168-0063), Japan
\r\n\t\t\t\t\t\tToll free: 0120-782-031
\r\n\t\t\t\t\t\t\u203bPlease note that ZOZO\u2019s dividends, as determined by company articles of association, cannot be paid to the shareholder if a period of three full years has elapsed since the opening day for payment. Please receive your payments promptly, shortly after the opening date.\r\n\t\t\t\t\t<\/p>\r\n\t\t\t\t<\/div>\r\n\r\n\t\t\t\t

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\r\n\t\t\t\t\t\tWhen can I get my dividend check?\r\n\t\t\t\t\t<\/p>\r\n\t\t\t\t\t

\r\n\t\t\t\t\t\tThe dividend check is will be sent to you after completing the ordinary general meetings for shareholders.\r\n\t\t\t\t\t<\/p>\r\n\t\t\t\t<\/div>\r\n\r\n\t\t\t\t

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\r\n\t\t\t\t\t\tWhen is the annual general meeting of shareholders held?\r\n\t\t\t\t\t<\/p>\r\n\t\t\t\t\t

\r\n\t\t\t\t\t\tThe annual general meeting of shareholders is held in late June every year. The schedule of our other IR related activities are viewable from the \u201cIR Calender<\/a>\u201d.\r\n\t\t\t\t\t<\/p>\r\n\t\t\t\t<\/div>\r\n\r\n\t\t\t\t

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\r\n\t\t\t\t\t\tWhat do I do if I haven\u2019t received my dividend check?\r\n\t\t\t\t\t<\/p>\r\n\t\t\t\t\t

\r\n\t\t\t\t\t\tPlease contact the following administrative agent of our shareholders\u2019 list.\r\n\t\t\t\t\t\t(Sumitomo Mitsui Trust Bank, Limited Toll-free number: 0120-782-031)\r\n\t\t\t\t\t<\/p>\r\n\t\t\t\t<\/div>\r\n\r\n\t\t\t\t

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\r\n\t\t\t\t\t\tWhat do I do if I have changed my residence and would like you to send the dividend check to the new address?\r\n\t\t\t\t\t<\/p>\r\n\t\t\t\t\t

\r\n\t\t\t\t\t\tPlease contact the trading company from which you purchased your stock.\r\n\t\t\t\t\t<\/p>\r\n\t\t\t\t<\/div>\r\n\r\n\t\t\t\t

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\r\n\t\t\t\t\t\tWhat do I do if I would like to receive the dividend via direct deposit?\r\n\t\t\t\t\t<\/p>\r\n\t\t\t\t\t

\r\n\t\t\t\t\t\tPlease contact the trading company from which you purchased your stock. Shareholders who have a specified account need to contact the following specified account management institution.\r\n\t\t\t\t\t\t(Sumitomo Mitsui Trust Bank, Limited Toll-free number: 0120-782-031)\r\n\t\t\t\t\t<\/p>\r\n\t\t\t\t<\/div>\r\n\r\n\t\t\t\t

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\r\n\t\t\t\t\t\tWhat do I do if I have lost my dividend check?\r\n\t\t\t\t\t<\/p>\r\n\t\t\t\t\t

\r\n\t\t\t\t\t\tPlease contact the central or other branch offices of Sumitomo Mitsui Trust Bank. Please click<\/a> the following branch list to find your nearest Sumitomo Mitsui Trust Bank.\r\n\t\t\t\t\t<\/p>\r\n\t\t\t\t<\/div>\r\n\r\n\t\t\t<\/div>\r\n\t\t<\/section>\r\n\r\n\t<\/div>\r\n\r\n

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\n\t\tIR Menu\t<\/div>\n\t